Privacy Policy

1. Introduction

FORVAL & FV Transit ("Company," "we," "us," or "our") is committed to protecting the privacy of our website visitors and service users. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it.

2. Information We Collect

We collect various types of information to provide and improve our services:

2.1. Personal Information

This includes information that can be used to identify you directly or indirectly. We may collect personal information when you:

• Fill out forms on our website (e.g., quote requests, carrier applications, contact forms). This may include your name, email address, phone number, company name, MC number, origin/destination ZIP codes, weight, equipment type, and shipment frequency.
• Communicate with us via email or other channels.

2.2. Non-Personal Information

This includes information that cannot be used to identify you personally, such as:

• Browser type and version
• Operating system
• Referral source
• Length of visit, page views, website navigation paths
• IP address
• Geographic location

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our website and services.
• To process your inquiries, quote requests, and carrier applications.
• To communicate with you, including sending updates, service-related messages, and marketing communications (with your consent where required).
• To improve our website, services, and user experience.
• To detect, prevent, and address technical issues or fraudulent activities.
• To comply with legal obligations.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., email service providers, analytics providers). These parties are obligated to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you submit your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access, update, or delete the information we have on you.
• The right to rectify any inaccurate information.
• The right to object to our processing of your personal information.
• The right to request that we restrict the processing of your personal information.
• The right to data portability.
• The right to withdraw consent at any time where we rely on your consent to process your personal information.

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our services are not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@forvalexpress.com.

Last updated: July 5, 2025